Privacy Policy
Surplus Market is committed to protecting the privacy and security of your personal information.
Our Privacy Commitment
Surplus Market ("we," "our," or "us") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our website, mobile application, and services (collectively, the "Services").
1. Information We Collect
We may collect the following types of information from and about you:
1.1 Personal Information
- Name
- Email address
- Phone number
- Shipping & billing address
- Payment information (e.g. credit card details)
1.2 Non-Personal Information
- IP address
- Browser type & version
- Device information
- Usage data (e.g. pages viewed, time spent)
1.3 Information You Provide
- Account registration details
- Communications with support
- Feedback, surveys & reviews
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide and manage our Services
- To process transactions and deliver products
- To communicate with you about your orders, account, and promotional offers
- To improve our Services and user experience
- To comply with legal and regulatory obligations
3. Sharing Your Information
We do not sell or rent your personal information. However, we may share your information in the following circumstances:
Third-party vendors who assist us with payment processing, shipping, marketing, or data analytics.
When required by law or to protect our rights, property, or safety.
In connection with a merger, sale, or acquisition of our company or assets.
4. Data Security
We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
5. Your Choices and Rights
Access and Update: You may access and update your account information through your profile settings.
Opt-Out: You can opt out of receiving promotional communications by following the instructions in the communication or contacting us.
Cookies: You can manage your cookie preferences through your browser settings.
6. Children's Privacy
Our Services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children.
7. International Users
If you access our Services from outside Qatar or the GCC, your information may be transferred to, stored, and processed in Qatar and affiliated regional server hubs. By using our Services, you consent to such transfers.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be effective when we post the revised policy on our website. We encourage you to review this policy periodically.
Contact Us
If you have any questions about our Privacy Policy, please contact us: