Support
Frequently Asked Questions
Everything you need to know about buying and selling surplus inventory on Surplus Market.
What are the fees for listing my inventory?+
Good news: listing is currently free! This is our way of welcoming sellers, so take advantage while you can. In the future, we'll introduce a small fee to help keep the platform running smoothly.
What types of inventory can I buy or sell on Surplus Market?+
Surplus Market is your go-to for all kinds of surplus, whether it's raw materials, finished goods, or unused machinery. If you have quality inventory ready to move or need supplies at unbeatable prices, you're in the right place!
Can I both buy and sell on Surplus Market?+
Definitely! Many of our users buy and sell on the platform, allowing for flexible trading options. Whether you're looking to source inventory or sell off surplus, you can do both seamlessly within your account.
How does payment work once my inventory is sold?+
Payment is handled securely through the platform. Once your buyer receives and approves the inventory, we release the funds directly to you. This way, both you and the buyer have peace of mind throughout the process.
Are all products verified before purchase?+
Yes. As an inventory liquidator we follow a structured verification process that reviews product details extensively. This helps buyers make more informed purchasing decisions.
Does Surplus Market manage logistics and payments?+
Yes, Surplus Market works with reliable logistics partners to facilitate efficient and traceable shipment. We also follow a transparent payment policy, with funds released to the seller once the buyer receives and verifies the products.
Can international buyers and sellers join?+
Yes, Surplus Market supports businesses across different markets worldwide, connecting international buyers and sellers on one trusted B2B liquidation marketplace.
How does the Inventory Ageing Calculator help businesses?+
It helps businesses spot slow-moving and ageing stock before its value erodes — highlighting inventory that's tying up working capital so you can act and liquidate at the right time.
Still have questions?
Our team is here to help you buy or sell surplus inventory with confidence.
Get in touch